Clearing the Confusion · Video guide

Your MRI looks normal. Why do you still hurt?

A reassuring scan can leave you with an unanswered question: what happens next? This episode looks at the conversation around persistent pain and why your history and examination still matter.

With Dr. Eric Sherrell, DACM, L.Ac. · 3:08
Published September 26, 2026

Explore the video series →

The question behind the episode

Dr. Sherrell describes patients who still have pain after imaging has not given them a clear explanation. In the video, he discusses looking beyond the single painful spot and asking about movement, symptom patterns, and the wider health history.

These are examples of questions to investigate, not explanations for every person’s pain. A normal scan alone does not tell us which treatment you need. The clinician who ordered the study can explain what it assessed, what the results mean, and whether more evaluation is appropriate.

Bring the report—and the everyday details

“It still hurts” is important. A few additional details can make the appointment more useful:

  • Where you feel the pain and whether it travels.
  • When it began, whether it is changing, and what brings it on.
  • Any numbness, weakness, or other new symptoms.
  • The activities it interrupts, such as walking, driving, or sleeping.
  • What you have tried and what happened afterward.

Bring the imaging report and relevant medical records rather than relying on memory. Ask which findings fit your symptoms and which questions remain open.

Where acupuncture fits in the conversation

An acupuncture consultation gives you a place to discuss your concerns, prior care, and goals. It does not make imaging unnecessary or replace assessment by the appropriate medical clinician.

At our Augusta clinic, recommendations follow a health history and exam. Treatment is not included in that first appointment. If acupuncture is appropriate, Dr. Sherrell explains the proposed plan and reassesses your response.

Explore our back-pain information, neck-pain information, and first-visit guide for more context.

Some changes should not wait

Seek emergency medical care

Back pain with new bladder or bowel problems, numbness around the groin or anus, or weakness or numbness in both legs needs emergency assessment. Do not wait for an acupuncture appointment. In a medical emergency, call 911.

Sudden severe pain or symptoms that are getting worse quickly also need prompt medical advice. A previous scan is not a reason to ignore new symptoms. NHS back-pain guidance describes warning signs; emergency contact instructions here are for patients in the United States.

Questions patients ask

Does a normal MRI mean the pain is imaginary?

No. Bring persistent symptoms back to the clinician managing your care. Ask what the study can explain and what further assessment, if any, is appropriate.

Does this mean imaging is not useful?

No. Imaging answers particular clinical questions. This video is about considering symptoms and examination alongside the report, not dismissing testing.

Can this video tell me what is causing my pain?

No. It is general education. Your history, examination, and appropriate medical follow-up are needed to discuss your own situation.

Let’s talk about your first visit.

Call to ask questions and arrange your exam. You may complete the New Patient Special interest form first, but please call to schedule; the form does not book a visit or request a callback.

Augusta Acupuncture Clinic · 4141 Columbia Road, Suite B, Augusta, GA 30907
General educational information, not individual medical advice. Results vary. Keep appropriate medical care in place.